Tuesday, June 7, 2011

Instant Search is not working for Outlook

Instant Search does not retrun any results for special characters and incomplete strings. If we try to find 5-8N-13W or A&(((((& or anything with special characters, Outlook 2007 will not return any results. Also, if we try to search for incomplete string like 781 from 78483781, it will not return any results.

Outlook is considering the syntax as operators that is why it is not giving any search results. Also, it will return results only for whole string, incomplete string search will not work. It works for Outlook cache mode because cache mode Outlook uses local indexing.

Resolution: Use Outlook cache mode or use Advanced Find


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